Fill in your details and click Generate Request Letter to create a professional flexible working request.
There is no specific statutory right to flexible working in most Canadian provinces the way there is in the UK. However, employers may be required to accommodate certain flexible working arrangements under human rights legislation if you have a disability, religious requirement or family status obligation. Some collective agreements and progressive employers have their own flexible working policies. Even without a statutory right, a well-made business case is often effective.
In the UK, employees with 26 weeks continuous employment have a statutory right to make one flexible working request per year. Your employer must consider your request fairly and respond within two months. If they refuse, they must provide one of eight specified business reasons in writing. They cannot refuse simply because they prefer the current arrangement. As of 2024, employees can make flexible working requests from their first day of employment under updated legislation.
Yes - in most jurisdictions there is no obligation to grant a flexible working request. However, a refusal without genuine business justification leaves employers exposed to grievance procedures or, in some cases, discrimination claims. The strongest protection is in the UK where refusals must cite a statutory business reason. In all cases, a documented, thoughtful request puts you in a much stronger position than a verbal conversation.
In the UK, it is appropriate to reference the Employment Rights Act and note you are making a statutory request. In Canada and Australia, mentioning a specific statutory right when none exists can weaken your position. In those jurisdictions, frame your request as a professional proposal with a business case. The country selector in this tool adjusts the framing accordingly.
If your flexible working need relates to a disability or health condition, you may have stronger rights through human rights or disability discrimination legislation. In this case your request letter should reference this explicitly and you should consider seeking advice from an employment lawyer or your union before submitting, as the legal framework is different from a general flexible working request.
In the UK the employer must respond within 2 months. In most other jurisdictions there is no legal deadline, but reasonable expectation is 4-6 weeks. If you have not received a response after 6 weeks it is reasonable to follow up in writing. Keep records of when you sent the request and when you followed up.